Shipping Policy

COVID-19 Notice: Due to the COVID-19 pandemic, we are experiencing delays in the delivery of orders. This is out of our control. We are working as hard as we can to get your order out to you as quickly as possible. We thank you for your patience and support during this time. If you have any questions regarding your order, please email us at info@rylaxo.com

Rylaxo offers FREE tracked shipping to Australia, New Zealand, Canada, USA & UK. Rest of the world shipping fees may apply. 

Current Maximum Estimated Delivery during COVID-19:

Location

Estimated Delivery

Australia

7-15 days

Canada

7-15 days

New Zealand

7-15 days

United Kingdom

7-15 days

United States

7-15 days

 

Processing Time : 1-3 days 

Handling

All orders are typically dispatched within 3 business days from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. 

Rylaxo is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Rylaxo will assist as much as possible to trace a missing parcel. Rylaxo is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

Rylaxo is in no way responsible for any customs or import charges, charged to the customer by the shipping service.